At WTC Ballerup, we may process your personal information. This could be if you have visited our website, if you have contacted us, if you are a customer, if you are employed by us, or if you have otherwise been in contact with us, for example, via social media.
We treat all personal information confidentially, do not disclose personal information without legal basis, and always strive to comply with applicable laws and good data ethics regarding the processing of personal information.

Below you can read generally about the information we collect, process, and store. We will always inform you in the specific situation what the purpose is and what additional rights you have

If you have any questions or comments about the policy or wish to exercise your data rights, you can contact us via email or mail:
WTC Ballerup
Borupvang 3
2750 Ballerup


Personal information can be many things. It is often name, address, email, telephone number, date of birth, CPR number, image, etc. However, it can also be information about you that, combined with other data, reveals something about you. This could be shoe size, hair color, Endomondo running routes, website visits (IP address), etc.
Often, the personal information we process will be common information, but we still treat them confidentially.


If you visit our website
When you visit our website, you leave a “footprint” in the form of your IP address. Your IP address is passed on to a third party for the purpose of collecting statistics or targeting advertising towards you. Through our cookie policy, you can change your settings for which third party you accept us to share your footprint with.

If you contact us
When you contact us by mail, email, or telephone, we save your contact information for the purpose of being able to respond to you. If your inquiry is sporadic and you do not become employed, a customer, or otherwise associated, your personal information will automatically be removed from our systems within 6 months.

If you are a customer
When you are a customer, we often have entered into an agreement for a service or delivery. Under this agreement, we often exchange personal information for the purpose of our employees being able to communicate about what needs to be delivered. As long as you are a customer, we keep relevant communication that is important for our cooperation. All other communication is automatically deleted as part of our internal policies.

If we are a customer of yours
When we are a customer of yours, the same applies as above, that we often have entered into an agreement for the purpose of our employees being able to communicate about what needs to be delivered.

When you move within our buildings
Video surveillance is conducted in the common areas of our buildings for the purpose of preventing and solving offenses. Video surveillance is carried out in accordance with the TV Surveillance Act. In areas where video surveillance is conducted, there are clear signs posted at entrances about the surveillance. Recordings are only used if there is suspicion of an offense, and recordings are not stored for more than 30 days unless there is a suspicion being processed.

If you are employed by us
When you are employed by us, we process a wide range of personal information about you. The purpose of the processing is to maintain the employment relationship and is thus related to the employment contract. Some of this information is shared with external parties, such as the tax authorities, pension company, etc. In cases where we need to process personal information beyond what is part of the employment contract, we will always ask for your consent.


Med indførelsen af den nye Databeskyttelseslov (GDPR) pr. 25. maj 2018, har du somWith the introduction of the new Data Protection Act (GDPR) as of May 25, 2018, you as an individual have been granted a number of new rights, giving you a higher degree of self-determination over the processing of your personal information. Regardless of your relationship with WTC Ballerup, you have the following rights.

Insight and correction: You can request insight into the personal information we process and request correction if they are incorrect.

Deletion: The personal information we process will always be deleted when the purpose of processing them ceases. However, we may be required to retain and process certain personal information if other legislation requires it. You can ask us to delete the personal information we process about you. If we have no other obligation or if the purpose of the processing has ceased, we will comply.

Restriction: You can ask us to limit the use of your personal information. This right does not apply to all processing, but we will inform you about this upon request.

Objection: You can object to our processing of your personal information if you believe we do not have a legal basis for processing them.

Data portability: You can receive the personal information you have provided us in a machine-readable format.

Withdraw consent: If we process your personal information based on consent, you can withdraw your consent at any time.


If you contact us to exercise any of your rights above, it is important for WTC Ballerup that we do not disclose your personal information to anyone other than you. Therefore, we will ask you to verify your identity, either by email or telephone.


You have the right to complain to the Danish Data Protection Agency (Datatilsynet) if you believe that we have not responded adequately according to the law. We encourage you to contact WTC Ballerup before lodging a complaint so that we have the opportunity to remedy the situation and engage in dialogue.